Residence Policy Handbook

Important Contact Information

Property and Facility Office (P&F)

For any issues related to residential security, maintenance and repairs, you can send an email to the following email address. You can also report through the CISB P&F official WeChat account by scanning the QR Code.

Staff Name Office Phone E-mail Address
Becky Zhu 010-64657788-886 becky.zhu@cisbeijing.com
Hetang Li NA hetang.li@cisbeijing.com
General Account NA pfmatters@cisbeijing.com

Operations Office

For assistance with overnight visitors, government regulations, and other issues you can call or email the Operations office.

Staff Name Office Phone E-mail Address
Sophia Zhang 010-64657788-5301 sophia.zhang@cisbeijing.com
Hillary Yang 010-64657788-5304 hillary.yang@cisbeijing.com

IT Department

For IT issues in the residence such as TV, WIFI connection or ID card access, you can call 010-64657788-5222 during School hour from 08:00am to 17:00pm or email (itmatters@cisbeijing.com) the IT department.